Terms and Conditions

Holos Gaming Matrix: Terms and Conditions

Please read these Terms and Conditions carefully before using www.holosgaming.com operated by Holos Gaming Matrix Limited (HGM). We are registered in Kenya under the Companies Act, 2015. This document acts as a guide for our clients, visitors, users, and others who access or use our services. HGM Ltd reserves the right to make any changes to any part of these terms and conditions. A notice will be placed on the site notifying you of this change. By accessing or using Holos Gaming Matrix Limited services, you agree to be bound by these terms and conditions.

1. Introduction
1.1 These terms and conditions shall govern your use of our website.
1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
1.3 If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.
1.4 You must be at least 18 years of age to purchase or access age restricted services on our website; by using our website or agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.
1.5 Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy.

2. Credit
2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com/).

3.  Copyright notice
3.1 Subject to the express provisions of these terms and conditions:
(a) We, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
(b)All the copyright and other intellectual property rights in our website and the material on our website are reserved.

4. License to use Website
4.1You may:
a. view pages from our website in a web browser;
b. print pages from our website;
c. stream audio and video files from our website; and
d. use our website services by means of a web browser
4.2 You may only use our website for your own personal purposes and you must not use        our website for any other purposes.
4.3 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any materials we produce on our website.
4.4 Unless you own or control the relevant rights in the material, you must not:
a. republish material from our website on another website;
b. sell, rent or sub-license material from our website;
c. exploit material from our website for a commercial purpose
4.5 Notwithstanding Section 4.4, you may redistribute our articles in print and/or electronic form to any person.
4.6 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

5. Acceptable use
5.1 You must not:
a. Use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
b. Use our website in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
c. Use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
d. Access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing.
5.2 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

6. Registration and accounts
6.1 You may register for an account with our website by completing and submitting the account registration form on our website, and clicking on the verification link in the email that the website will send to you.
6.2 You must notify us in writing immediately if you become aware of any unauthorized use of your account.
6.3 You must not use any other person's account to access the website, unless you have that person's express permission to do so.

7. User login details
7.1 If you register for an account with our website, you will be asked to choose a user ID and password.
7.2 You must not use your account or user ID for or in connection with the impersonation for any person.
7.3 You must notify us in writing immediately if you become aware of any disclosure of your password.
7.4 You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.

8. Cancellation and suspension of account
8.1 We may suspend or cancel your account at any time in our sole discretion without notice or explanation if we discover fraudulent use of it.
8.2 You may cancel your account on our website using your account control panel on the website.

9. Your content: rules
9.1 You warrant and represent that your content will comply with these terms and conditions.
9.2 Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
9.3 Your content, and the use of your content by us in accordance with these terms and conditions, must not:
(a) be libelous or maliciously false;
(b) be obscene or indecent;
(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;
(d)infringe any right of confidence, right of privacy or right under data protection legislation;
(e) constitute negligent advice or contain any negligent statement;
(f) constitute an incitement to commit a crime
(g) be in contempt of any court, or in breach of any court order;
(h) be in breach of racial or religious hatred or discrimination legislation;
(i) be blasphemous;
(j) be in breach of official secrets legislation;
(k) be in breach of any contractual obligation owed to any person;
(l) depict violence in an explicit, graphic or gratuitous manner with the exclusion of video game ratings
(m) be pornographic, lewd, suggestive or sexually explicit;
(n) be untrue, false, inaccurate or misleading;
(o) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
(p) constitute spam;
(q) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or
(r) cause annoyance, inconvenience or needless anxiety to any person.

10. Limited warranties
10.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website;
(b) that the material on the website is up to date; or
(c) that the website or any service on the website will remain available.
10.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
10.3 To the maximum extent permitted by applicable law and subject to Section 12.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

11. Breaches of these terms and conditions
11.1Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a) send you one or more formal warnings;
(b) temporarily suspend your access to our website;
(c) permanently prohibit you from accessing our website;
(d) block computers using your IP address from accessing our website;
(e) contact any or all of your internet service providers and request that they block your access to our website;
(f) commence legal action against you, whether for breach of contract or otherwise; and/or
(g)suspend or delete your account on our website.

12.  Product Information
We take great care when putting product information, descriptions and images of our products on our website.

13. Prices
13.1 The prices indicated on our website are shown in Kenya Shillings and does not include delivery.
13.2 We reserve the right to modify our prices at any moment but this will be indicated to you shall any changes arise.

14.1 We will always endeavor to fulfill your order once completed and paid for
14.2 If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 7 days following the date of payment.

15. Secure payment
15.1 HGM currently offers various methods to pay for your order. These payment options use advanced SSL encryption to keep your transaction secure.

16. Delivery
16.1  Your order will be delivered to your preferred method (email, whatsapp, phone)
16.2  We currently don’t do physical deliveries; any changes to this will be notified on our website.

17. Return Policy
17.1 Digital gift codes that are sent electronically cannot be refunded or exchanged
17.2 We do not offer a refund on digital gift codes purchased on our website.

18. Contact
18.1 You can contact us:
(a) By post at PO BOX 26540-00504 Nairobi, Kenya
(b) Using our website contact form
(c) By telephone at 0702037512
(d) By email at