Recently, Epic games had updated its refund policy on its store. The updated policy stated that "any game you purchase through the Epic Games Store is elligible for a refund". The policy gives more details and states "if you receive a refund for a game, you will also recieve a refund for all in-app and downloadable content purchases you made through the Epic Games Store for that game. This is as long as the content has not been "consumed, modified, or transferred".
This updated policy is to bring Epic Games Store closer and more in line with Steam's refund policy. Thus, if you happened to buy a game that was not for you, you will be able to claim a refund provided the request is made within 14 days of purchase and the game has less than two hours of playtime on it.
This is perhaps a move to incentivize more gamers to use their platform to purchase their games. This is good motivation for gamers who are already used to the safety net of the refund policy offered by Steam. Perhaps now they can risk a purchase on the Epic Games Store without worry that they have spent money on a game they may or may not enjoy.
Does this incentivize you to use the Epic Store over Steam or Origin?
David is passionate about video games, he leaves no stone unturned when it comes to games. If you don't find him educating gamers about the video game industry on Kenya Gaming Network, he's back in Destiny (Yes, you heard it here first) or PubG or Forza. He's one of those guys you can rely on to help you through a tough mission or for some good old fun multiplayer games.